Your Privacy and Your Personal Information



This is the Privacy Policy of Andrew Darnell trading as Cross Cut Lawns which provides lawn mowing and lawn maintenance services in Essex.



My contact details are:

Name: Andrew Darnell

Address: 48 Sidmouth Road, Chelmsford, Essex. CM1 6LS

Phone Number:  07823 441553

E-mail: info@crosscutlawns.co.uk



Your privacy and personal information are important to me.

 

The type of personal information I collect and process:



I currently collect and process the following personal information:

• Name
• Address(es)
• Email address(es)
• Telephone number(s)



How I get the personal information and why I have it.



The personal information processed is provided to me directly by you for one of the following reasons:



• To ask Cross Cut Lawns for information on my services
• To ask Cross Cut Lawns to attend address(es) to give a quote or/and provide my services



I use the information that you have given me in order:



• To enable me to contact you by telephone or email
• To visit your address(es) to give a quote for services or/and to provide services
• To prepare accounting and financial documents such as an invoice

I will not share this information with any other person or organisation.



Under the General Data Protection Regulation (GDPR), the lawful bases I rely on for processing this information is:



(a) Your consent.



You can remove your consent at any time. You can do this by contacting Cross Cut Lawns on the contact details supplied above and ask for your information to be deleted. I will delete your personal information subject to any remaining outstanding financial account with me.



How I store your personal information:



Your information is securely stored on a password protected computer and mobile phone which are protected by virus software.



I will keep your name, address(es), email address(es) and telephone number(s) until you indicate that you no longer require services to be supplied by Cross Cut Lawns and that your financial account is settled. I will then dispose of your information by deleting it from my computer and mobile phone.



Your data protection rights



Under data protection law, you have rights including:



Your right of access - You have the right to ask me for copies of your personal information.

Your right to rectification - You have the right to ask me to rectify personal information you think is inaccurate. You also have the right to ask me to complete information you think is incomplete.

Your right to erasure - You have the right to ask me to erase your personal information in certain circumstances.

You are not required to pay any charge for exercising your rights.



Please contact Cross Cut Lawns if you wish to make a request. If you do make a request, I have one month to respond to you.



How to complain



If you have any concerns about my use of your personal information, you can make a complaint to me at Cross Cut Lawns.



You can also complain to the ICO if you are unhappy with how I have used your data.



The ICO’s address: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF



Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk